Privacy Policy

In Short: We collect personal information that you provide to us.

We collect personal information that you voluntarily provide to us when you register on the Services, express an interest in obtaining information about us or our products and Services, when you participate in activities on the Services, or otherwise when you contact us.

Personal Information Provided by You

The personal information that we collect depends on the context of your interactions with us and the Services, the choices you make, and the products and features you use. The personal information we collect may include the following:

• Account Information: Names, email addresses, usernames, passwords, and authentication credentials
• Contact Information: Phone numbers, billing addresses, and contact preferences
• Payment Information: Billing address, payment method details (processed securely via PayPal - we do not store complete credit card numbers)
• User Content: Posts, images, videos, templates, and other content you create, upload, or schedule
• Social Media Account Information: Profile information, account IDs, usernames, and authentication tokens from connected social media accounts (Facebook, Instagram, TikTok, X/Twitter, LinkedIn, Pinterest, Threads, Bluesky)
• Communications: Questions, feedback, support requests, and other correspondence

Sensitive Information

We do not process sensitive personal information (such as racial or ethnic origin, political opinions, religious beliefs, health information, or biometric data).

Social Media Login Data

We may provide you with the option to register with us using your existing social media account details (like your Facebook, Google, or Twitter logins). If you choose to register in this way, we will collect the information described in the section called "SOCIAL MEDIA PLATFORM INTEGRATIONS" below.

In Short: Some information — such as your Internet Protocol (IP) address and/or browser and device characteristics — is collected automatically when you visit our Services.

We automatically collect certain information when you visit, use, or navigate the Services. This information does not reveal your specific identity (like your name or contact information) but may include device and usage information, such as:

• IP address
• Browser and device characteristics
• Operating system
• Language preferences
• Referring URLs
• Device name
• Country and location
• Information about how and when you use our Services
• Other technical information

This information is primarily needed to maintain the security and operation of our Services, and for our internal analytics and reporting purposes.

When you use our AI features, we collect:

• Images and Media: Files you upload for AI processing (editing, enhancement, background removal)
• Prompts and Descriptions: Text input provided for AI generation
• AI Usage Data: Types of AI operations used, token consumption, generation preferences
• Generated Content: AI-generated images and outputs you choose to save

In Short: We process your information to provide, improve, and administer our Services, communicate with you, for security and fraud prevention, and to comply with law. We may also process your information for other purposes with your consent.

We process your personal information for a variety of reasons, depending on how you interact with our Services, including:

• To facilitate account creation and authentication and otherwise manage user accounts: We may process your information so you can create and log in to your account, as well as keep your account in working order.
• To deliver and facilitate delivery of services to the user: We may process your information to provide you with the requested service, including social media scheduling, template generation, and AI-powered content creation.
• To respond to user inquiries/offer support to users: We may process your information to respond to your inquiries and solve any potential issues you might have with the requested service.
• To send administrative information to you: We may process your information to send you details about our products and services, changes to our terms and policies, and other similar information.
• To fulfill and manage your orders: We may process your information to fulfill and manage your orders, payments, returns, and exchanges made through the Services.
• To enable user-to-user communications: We may process your information if you choose to use any of our offerings that allow for communication with another user.
• To request feedback: We may process your information when necessary to request feedback and to contact you about your use of our Services.
• To send you marketing and promotional communications: We may process the personal information you send to us for our marketing purposes, if this is in accordance with your marketing preferences. You can opt out of our marketing emails at any time.
• To deliver targeted advertising to you: We may process your information to develop and display personalized content and advertising tailored to your interests, location, and more.
• To post user testimonials: We may post testimonials on our Services that may contain personal information.
• To protect our Services: We may process your information as part of our efforts to keep our Services safe and secure, including fraud monitoring and prevention.
• To administer prize draws and competitions: We may process your information to administer prize draws and competitions.
• To evaluate and improve our Services, products, marketing, and your experience: We may process your information when we believe it is necessary to identify usage trends, determine the effectiveness of our promotional campaigns, and to evaluate and improve our Services, products, marketing, and your experience.
• To identify usage trends: We may process information about how you use our Services to better understand how they are being used so we can improve them.
• To determine the effectiveness of our marketing and promotional campaigns: We may process your information to better understand how to provide marketing and promotional campaigns that are most relevant to you.
• To comply with our legal obligations: We may process your information to comply with legal obligations, respond to lawful requests from public authorities, and protect our legal rights.
• To schedule and automate social media posts: We process your content, scheduled times, and platform preferences to deliver your posts to connected social media accounts at the specified times.
• To process AI operations: We process images, prompts, and preferences through our AI providers (Ideogram, Fal.ai) to generate, edit, or enhance content according to your requests.

In Short: We only process your personal information when we believe it is necessary and we have a valid legal reason (i.e., legal basis) to do so under applicable law, like with your consent, to comply with laws, to provide you with services to enter into or fulfill our contractual obligations, to protect your rights, or to fulfill our legitimate business interests.

If you are located in the EU or UK, this section applies to you.

The General Data Protection Regulation (GDPR) and UK GDPR require us to explain the valid legal bases we rely on in order to process your personal information. As such, we may rely on the following legal bases to process your personal information:

• Consent: We may process your information if you have given us permission (i.e., consent) to use your personal information for a specific purpose. You can withdraw your consent at any time.
• Performance of a Contract: We may process your personal information when we believe it is necessary to fulfill our contractual obligations to you, including providing our Services or at your request prior to entering into a contract with you.
• Legitimate Interests: We may process your information when we believe it is reasonably necessary to achieve our legitimate business interests and those interests do not outweigh your interests and fundamental rights and freedoms.
• Legal Obligations: We may process your information where we believe it is necessary for compliance with our legal obligations, such as to cooperate with a law enforcement body or regulatory agency, exercise or defend our legal rights, or disclose your information as evidence in litigation in which we are involved.
• Vital Interests: We may process your information where we believe it is necessary to protect your vital interests or the vital interests of a third party, such as situations involving potential threats to the safety of any person.

If you are located in Canada, this section applies to you.

We may process your information if you have given us specific permission (i.e., express consent) to use your personal information for a specific purpose, or in situations where your permission can be inferred (i.e., implied consent). You can withdraw your consent at any time.

In some exceptional cases, we may be legally permitted under applicable law to process your information without your consent, including, for example:

• If collection is clearly in the interests of an individual and consent cannot be obtained in a timely way
• For investigations and fraud detection and prevention
• For business transactions provided certain conditions are met
• If it is contained in a witness statement and the collection is necessary to assess, process, or settle an insurance claim
• For identifying injured, ill, or deceased persons and communicating with next of kin
• If we have reasonable grounds to believe an individual has been, is, or may be victim of financial abuse
• If it is reasonable to expect collection and use with consent would compromise the availability or the accuracy of the information and the collection is reasonable for purposes related to investigating a breach of an agreement or a contravention of the laws of Canada or a province
• If disclosure is required to comply with a subpoena, warrant, court order, or rules of the court relating to the production of records
• If it was produced by an individual in the course of their employment, business, or profession and the collection is consistent with the purposes for which the information was produced
• If the collection is solely for journalistic, artistic, or literary purposes
• If the information is publicly available and is specified by the regulations

In Short: We may share information in specific situations described in this section and/or with the following third parties.

We may need to share your personal information in the following situations:

• Business Transfers: We may share or transfer your information in connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business to another company.
• When we use Google Maps Platform APIs: We may share your information with certain Google Maps Platform APIs (e.g., Google Maps API, Places API).
• Affiliates: We may share your information with our affiliates, in which case we will require those affiliates to honor this Privacy Policy. Affiliates include our parent company and any subsidiaries, joint venture partners, or other companies that we control or that are under common control with us.
• Business Partners: We may share your information with our business partners to offer you certain products, services, or promotions.

Specific Sharing Scenarios

Social Media Platforms

When you connect social media accounts and schedule posts, we share your content (text, images, videos) and post metadata (timestamps, privacy settings) with the respective platforms (Facebook, Instagram, TikTok, X, LinkedIn, Pinterest, Threads, Bluesky) through their APIs. This sharing is necessary to fulfill our service of posting on your behalf.

AI Service Providers

When you use AI features, we share images, prompts, and generation parameters with our AI providers (Ideogram, Fal.ai) to process your requests. These providers process data according to their own privacy policies, which we encourage you to review.

Payment Processors

We share payment information with PayPal to process your transactions. We do not store complete credit card details on our servers.

Authentication Providers

We use Clerk for authentication services. Your login credentials and authentication tokens are managed through their secure infrastructure.

In Short: We may use cookies and other tracking technologies to collect and store your information.

We may use cookies and similar tracking technologies (like web beacons and pixels) to access or store information. Specific information about how we use such technologies and how you can refuse certain cookies is set out in our Cookie Policy.

Types of Cookies We Use:

• Essential Cookies: Necessary for the website to function properly, enabling core functionality like security, network management, and accessibility.
• Authentication Cookies: Used to identify and authenticate users, maintain login sessions, and remember user preferences.
• Analytics Cookies: Help us understand how visitors interact with our website by collecting and reporting information anonymously.
• Preference Cookies: Allow the website to remember choices you make (such as your preferred language or region) to provide enhanced functionality.

You can control cookies through your browser settings. However, disabling certain cookies may limit your ability to use some features of our Services.

In Short: We keep your information for as long as necessary to fulfill the purposes outlined in this Privacy Policy unless otherwise required by law.

We will only keep your personal information for as long as it is necessary for the purposes set out in this Privacy Policy, unless a longer retention period is required or permitted by law (such as tax, accounting, or other legal requirements). No purpose in this policy will require us keeping your personal information for longer than the period of time in which users have an account with us.

When we have no ongoing legitimate business need to process your personal information, we will either delete or anonymize such information, or, if this is not possible (for example, because your personal information has been stored in backup archives), then we will securely store your personal information and isolate it from any further processing until deletion is possible.

Specific Retention Periods:

• Account Information: Retained while your account is active
• Content and Posts: Retained while your account is active; deleted 30 days after account cancellation
• Scheduled Posts: Retained until posted or deleted; post history retained while account is active
• AI Generation History: 12 months from date of generation
• Token Usage Records: 12 months for billing and dispute resolution
• Billing Information: 7 years for tax and accounting purposes (or as required by law)
• Server Logs: 90 days for security and troubleshooting
• Deleted Content (Trash): 30 days from deletion before permanent removal
• Backup Data: Up to 90 days from creation

In Short: We aim to protect your personal information through a system of organizational and technical security measures.

We have implemented appropriate and reasonable technical and organizational security measures designed to protect the security of any personal information we process. However, despite our safeguards and efforts to secure your information, no electronic transmission over the Internet or information storage technology can be guaranteed to be 100% secure, so we cannot promise or guarantee that hackers, cybercriminals, or other unauthorized third parties will not be able to defeat our security and improperly collect, access, steal, or modify your information.

Security Measures We Implement:

• Encryption of data in transit using TLS 1.3
• Encryption of sensitive data at rest using AES-256
• Secure authentication via Clerk with multi-factor authentication options
• Regular security assessments and penetration testing
• Access controls and role-based permissions
• Regular security training for staff
• Secure development practices
• Automated threat detection and monitoring

Although we will do our best to protect your personal information, transmission of personal information to and from our Services is at your own risk. You should only access the Services within a secure environment.

In Short: We do not knowingly collect data from or market to children under 18 years of age.

We do not knowingly solicit data from or market to children under 18 years of age. By using the Services, you represent that you are at least 18 or that you are the parent or guardian of such a minor and consent to such minor dependent's use of the Services. If we learn that personal information from users less than 18 years of age has been collected, we will deactivate the account and take reasonable measures to promptly delete such data from our records. If you become aware of any data we may have collected from children under age 18, please contact us at linkod@postemply.com.

In Short: In some regions, such as the European Economic Area (EEA), United Kingdom (UK), and Canada, you have rights that allow you greater access to and control over your personal information. You may review, change, or terminate your account at any time.

In some regions (like the EEA, UK, and Canada), you have certain rights under applicable data protection laws. These may include the right (i) to request access and obtain a copy of your personal information, (ii) to request rectification or erasure; (iii) to restrict the processing of your personal information; and (iv) if applicable, to data portability. In certain circumstances, you may also have the right to object to the processing of your personal information. You can make such a request by contacting us by using the contact details provided in the section "HOW CAN YOU CONTACT US ABOUT THIS NOTICE?" below.

We will consider and act upon any request in accordance with applicable data protection laws.

If you are located in the EEA or UK and you believe we are unlawfully processing your personal information, you also have the right to complain to your local data protection supervisory authority. You can find their contact details here: https://ec.europa.eu/justice/data-protection/bodies/authorities/index_en.htm.

If you are located in Switzerland, the contact details for the data protection authorities are available here: https://www.edoeb.admin.ch/edoeb/en/home.html.

Withdrawing your consent:If we are relying on your consent to process your personal information, which may be express and/or implied consent depending on the applicable law, you have the right to withdraw your consent at any time. You can withdraw your consent at any time by contacting us by using the contact details provided in the section "HOW CAN YOU CONTACT US ABOUT THIS NOTICE?" below or updating your preferences.

However, please note that this will not affect the lawfulness of the processing before its withdrawal, nor when applicable law allows, will it affect the processing of your personal information conducted in reliance on lawful processing grounds other than consent.

Account Information

If you would at any time like to review or change the information in your account or terminate your account, you can:

• Log in to your account settings and update your user account
• Contact us using the contact information provided

Upon your request to terminate your account, we will deactivate or delete your account and information from our active databases. However, we may retain some information in our files to prevent fraud, troubleshoot problems, assist with any investigations, enforce our legal terms and/or comply with applicable legal requirements.

Cookies and Similar Technologies

Most Web browsers are set to accept cookies by default. If you prefer, you can usually choose to set your browser to remove cookies and to reject cookies. If you choose to remove cookies or reject cookies, this could affect certain features or services of our Services.

Opting Out of Marketing Communications

You can unsubscribe from our marketing email list at any time by clicking on the unsubscribe link in the emails that we send or by contacting us using the details provided in the section "HOW CAN YOU CONTACT US ABOUT THIS NOTICE?" below. You will then be removed from the marketing email list. However, we may still communicate with you — for example, to send you service-related messages that are necessary for the administration and use of your account, to respond to service requests, or for other non-marketing purposes.

Most web browsers and some mobile operating systems and mobile applications include a Do-Not-Track ("DNT") feature or setting you can activate to signal your privacy preference not to have data about your online browsing activities monitored and collected. At this stage no uniform technology standard for recognizing and implementing DNT signals has been finalized. As such, we do not currently respond to DNT browser signals or any other mechanism that automatically communicates your choice not to be tracked online. If a standard for online tracking is adopted that we must follow in the future, we will inform you about that practice in a revised version of this Privacy Policy.

In Short: Yes, we will update this notice as necessary to stay compliant with relevant laws.

We may update this Privacy Policy from time to time. The updated version will be indicated by an updated "Revised" date and the updated version will be effective as soon as it is accessible. If we make material changes to this Privacy Policy, we may notify you either by prominently posting a notice of such changes or by directly sending you a notification. We encourage you to review this Privacy Policy frequently to be informed of how we are protecting your information.

If you have questions or comments about this notice, you may email us at linkod@postemply.com or by post to:

Based on the applicable laws of your country, you may have the right to request access to the personal information we collect from you, change that information, or delete it in some circumstances. To request to review, update, or delete your personal information, please contact us at linkod@postemply.com.

For users in the European Union, you also have the right to lodge a complaint with a supervisory authority if you believe our processing of your personal data violates applicable data protection laws.

When you connect social media accounts to our Services, we collect, store, and share specific data as follows:

Data We Collect from Connected Platforms

• Profile information (name, username, profile picture, account ID)
• Authentication tokens and credentials (stored encrypted)
• Page/account metadata (follower counts, verification status)
• Platform-specific permissions and settings

Data We Share with Social Platforms

• Content you create, upload, or schedule through our Services
• Media files (images, videos) you attach to posts
• Post captions, hashtags, and metadata
• Scheduling timestamps and timezone information
• Privacy settings and audience selections

Third-Party Platform Privacy Practices

Your data shared with social media platforms is subject to those platforms' privacy policies:

• Meta (Facebook, Instagram, Threads): https://privacy.facebook.com/
• TikTok: https://www.tiktok.com/legal/privacy-policy
• X (Twitter): https://x.com/en/privacy
• LinkedIn: https://www.linkedin.com/legal/privacy-policy
• Pinterest: https://policy.pinterest.com/privacy-policy
• Bluesky: https://bsky.social/about/support/privacy-policy

Access Permissions

By connecting accounts, you authorize us to:

• Read your profile information
• Publish posts on your behalf
• Access media libraries where supported by platform APIs
• Retrieve engagement metrics (where available via API)

Token Storage and Security

• Access tokens are encrypted at rest using AES-256
• Tokens are stored only as long as your account remains connected
• Disconnecting an account immediately invalidates and deletes associated tokens

Platform Data Retention

We retain social platform data for as long as your account connection is active. When you disconnect an account, we delete associated tokens within 30 days, though published content remains on the respective platforms per their retention policies.

Our Services utilize third-party AI providers (Ideogram, Fal.ai) for image generation, editing, and enhancement features.

Data Shared with AI Providers

• Images you upload for AI processing (edit, enhance, background removal, reframing)
• Text prompts and descriptions you provide for AI generation
• Resolution/aspect ratio preferences
• Style preferences and generation parameters

AI Processing Purposes

• Image enhancement and quality improvement
• Background removal and replacement
• Image resizing and reframing
• Transparent PNG generation

AI Provider Privacy Practices

Data submitted to AI providers is subject to their privacy policies:

• Ideogram: https://ideogram.ai/legal/privacy-policy
• Fal.ai: https://fal.ai/legal/privacy-policy

Data Retention by AI Providers

We do not control how long AI providers retain submitted images and prompts. AI providers may retain data for model training, service improvement, or legal compliance. Generated images are stored by us only if you choose to save them to your assets.

Prohibited AI Submissions

Do not submit to AI tools:

• Images containing personal information of others without consent
• Sensitive biometric data (facial recognition, fingerprints)
• Content violating AI providers' acceptable use policies
• Medical records, financial documents, or confidential information

AI Output Ownership

AI-generated content may be subject to usage limitations imposed by AI providers. You are responsible for ensuring your use of AI-generated content complies with applicable intellectual property laws and platform terms.

Our Services allow you to schedule content for future automatic publication to connected social media accounts.

Scheduled Content Data

We store the following data for scheduled posts:

• Post content (text, captions, hashtags)
• Attached media files (images, videos)
• Target social media accounts and pages
• Scheduled date, time, and timezone
• Privacy/audience settings
• Platform-specific settings (TikTok privacy levels, LinkedIn visibility, etc.)

Automated Processing

At the scheduled time, our systems automatically:

• Retrieve stored content and media
• Submit content to connected social media platform APIs
• Record publication status (success/failure)
• Store error logs if publication fails

Pre-Publication Access

Until the scheduled time, reschedule, or cancel scheduled content. After publication, content is subject to the retention policies of the respective social media platforms.

Failed Publication Retention

If automated publishing fails, we retain the content and error logs for 30 days to enable troubleshooting and retry attempts. After 30 days, failed post data is automatically deleted.

Cancellation

You may cancel scheduled posts at any time before the scheduled publication time. Cancelled post data is deleted from our active systems within 24 hours (may remain in backup systems for up to 30 days).

Cross-Border Transfers

Scheduled content may be processed through servers located in the United States and published to social media platforms with global infrastructure. By scheduling content, you consent to these transfers necessary for service operation.

We process payments through PayPal and maintain an internal token-based system for accessing premium features.

Payment Processor

All payment transactions are processed by PayPal. We do not store complete credit card details, bank account information, or PayPal login credentials.

PayPal's privacy policy applies to payment transactions: https://www.paypal.com/legalhub/privacystatement

Data We Collect for Billing

• PayPal subscription ID and order IDs
• Subscription plan details and pricing
• Billing dates and payment status
• Token purchase history
• Subscription modification history (upgrades, downgrades, cancellations)

Token Usage Data

We collect and store records of token consumption including:

• Type of operation performed (edit, enhance, reframe, etc.)
• Number of tokens consumed
• Timestamp of consumption
• Associated asset or template IDs (where applicable)
• Generation ID for AI operations

Usage Analytics

We analyze token usage patterns to:

• Improve service performance and capacity planning
• Detect abuse or exploitation of the token system
• Provide usage insights and recommendations
• Bill accurately for purchased token packs

Financial Data Retention

• Billing records are retained for 7 years for tax and accounting purposes
• Detailed token consumption logs are retained for 12 months
• Subscription and payment history is retained for the duration of your account plus 7 years

Tax Compliance

Your payment data may be used to generate tax documents (e.g., invoices, receipts) and comply with applicable tax laws. You are responsible for providing accurate billing information.

Your data may be transferred to and processed in countries outside your jurisdiction, including the United States, where our servers and third-party service providers operate.

Transfer Mechanisms

• European Economic Area (EEA) residents: Data transfers are based on Standard Contractual Clauses (SCCs)
• UK residents: Data transfers are based on UK Addendum to SCCs or adequacy decisions
• Other regions: We comply with applicable local data transfer requirements

Third-Party Recipients

Data may be transferred to:

• Social media platforms (global infrastructure)
• AI service providers (US-based)
• Cloud hosting providers (AWS, server locations may vary)
• Payment processors (PayPal - global)
• Authentication services (Clerk)

Safeguards

We implement appropriate safeguards including:

• Data encryption in transit (TLS 1.3)
• Data encryption at rest (AES-256)
• Contractual commitments from subprocessors
• Regular security assessments

Your Rights

Depending on your jurisdiction, you may have rights regarding international transfers. Contact us at linkod@postemply.com to exercise these rights or request information about specific transfers.